Contact
To get in touch for a free initial chat please send me an email or a text anytime, or give me a call between 9am and 5pm.
I will try my best to get back to you within one working day. If I'm away then you should get an automated response saying so.
Availability
I currently only have availability for online or telephone work. I have time in the weekday daytimes and also have some evening slots. I work weekly or fortnightly, or on an adhoc basis for those unable to commit to the same spot each week. Sessions typically last for a 60-minute hour.
My normal price is £50, but I also offer a limited number of reduced cost slots if the default price is an obstacle to you, so please let me know if that's the case.
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Complaints
If you have a complaint or concern about the way I've conducted myself during our work together, please let me know as soon as possible.
Please give me full details of your complaint and I will undertake to treat it seriously, deal with it promptly and learn from it by reviewing or, if appropriate, improving my standards.
Feel free to make your complaint to me either in person, by phone, or in an email.
I will investigate your complaint during the following few days and will aim to:
- Find out what happened and what went wrong
- Make sure you receive an explanation and an apology if this is appropriate
- Identify what I can do to ensure that this problem does not arise again
I am professionally registered with the BACP.
If you feel uncomfortable complaining directly to me or do not feel that your
complaint has been resolved to your satisfaction, you can find information on raising concerns with the BACP on their website.
The BACP can also be contacted in various ways as shown on their contact page.